About Us

About Us

Filoxenia Hospitality Management Sdn Bhd, based in Kuala Lumpur, Malaysia has been established with the objective to support Hospitality owners to achieve their desired financial and operational results. We provide tailored hospitality management and consultancy for pre-opening and operating hotels and resorts throughout the Asian region. Our mystery shopper service is tailored to different industries in need of this crucial customer service data. All our services are available throughout Asia.

Mission

Filoxenia’s mission is to provide professional Hospitality Consultancy & Management through
ongoing improvement recommendations that will financially benefit the owner, shareholders and other stake holders, with a focus on fact-based decision making, increased profitability, improved asset value and driving conversions by engaging Filoxenia’s unique business management philosophy and no “cookie cutter approach”.

Vision

To be recognised as the leading
Hospitality Management and Consultancy Company in Malaysia & Southeast Asia.